Privacy Policy

1. Introduction

Welcome to Quartz Shore Studio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quartzshorestudio.site (the "Website") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Complete a contact form
• Subscribe to our newsletter
• Request information about our services
• Book appointments
• Participate in promotions, contests, or surveys
• Submit testimonials or reviews

The personal information we may collect includes:

• Name
• Email address
• Telephone number
• Postal address
• Payment information
• Date of birth
• Information regarding your preferences
• Photos (if you provide them for consultations)

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Time and date of visits
• Click patterns

We collect this information using cookies and similar tracking technologies. For more information about our use of cookies, please see Section 5 of this Privacy Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process and complete transactions
• Send administrative information, such as appointment confirmations and service updates
• Respond to your inquiries, comments, or concerns
• Send marketing and promotional communications (with your consent where required by law)
• Understand user preferences to enhance user experience
• Develop new products, services, and features
• Monitor and analyze usage patterns and trends
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

4. How We Share Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our customers or others.
• With Your Consent: We may share your information for any other purpose disclosed to you with your consent.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are small files placed on your device that allow us to enhance your experience on our Website.

We use the following types of cookies:

• Essential Cookies: These are necessary for the Website to function properly and cannot be switched off.
• Performance/Analytics Cookies: These help us understand how visitors interact with our Website by collecting and reporting information anonymously.
• Functionality Cookies: These allow the Website to remember choices you make and provide enhanced features.
• Marketing/Advertising Cookies: These are used to track visitors across websites and display ads that are relevant and engaging.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Website may not function properly.

6. Third-Party Analytics

We use third-party analytics services, such as Google Analytics, to help us understand how our users engage with the Website. These services may collect information about your online activities over time and across different websites. For more information about how Google Analytics collects and processes data, please visit: https://policies.google.com/technologies/partner-sites.

To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete it or anonymize it.

8. Data Security

We have implemented appropriate technical and organizational security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct inaccurate or complete information about you.
• Erasure: You have the right to request that we erase your personal information in certain circumstances.
• Restrict Processing: You have the right to request that we restrict the processing of your information in certain circumstances.
• Data Portability: You have the right to request that we transfer the information we have collected to another organization or directly to you under certain conditions.
• Object to Processing: You have the right to object to our processing of your personal information in certain circumstances.

If you wish to exercise any of these rights, please contact us using the details provided in Section 13. We may ask you to verify your identity before responding to such requests to ensure your privacy is protected.

Please note that these rights may be limited in some circumstances by local law requirements.

10. Children's Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Quartz Shore Studio
357 Carlie Ramp
Robinsonview, EX12 2WH
United Kingdom
Email: info@quartzshorestudio.site
Phone: +44 939 987 9842